Support & Contact
Need help? We're here to assist you with any questions about PaNyumba.
In-App Help
Access help directly from the PaNyumba app through Settings > Help & Support.
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Frequently Asked Questions
How do I create a property listing?
To create a listing, open the app, tap the '+' button or 'Post' tab, and follow the steps to add photos, property details, location, and pricing. Your listing will be visible to users after submission.
Is PaNyumba free to use?
Yes! PaNyumba is free to download and use. You can search for properties, create listings, and message other users at no cost. We offer optional premium features like listing boosts for increased visibility.
How do I boost my listing?
You can boost your listing by purchasing coins through the app. Go to your listing, tap 'Boost', and select a boost option. Boosted listings appear higher in search results and on the map.
How do I contact a landlord?
When viewing a property listing, tap the 'Message' button to start a conversation with the landlord. You'll be notified when they respond.
Can I edit or delete my listing?
Yes, you can edit or delete your listings at any time. Go to your profile, select 'My Listings', tap on the listing you want to modify, and choose 'Edit' or 'Delete'.
How do I delete my account?
To delete your account, go to Settings > Account > Delete Account. Note that this action is permanent and will remove all your data, listings, and messages.
Why can't I see properties in my area?
Make sure location services are enabled for PaNyumba in your device settings. You can also manually search for a location using the search bar or browse the map.
How do I report a suspicious listing?
If you encounter a listing that appears fraudulent or inappropriate, tap the 'Report' button on the listing page. Our team will review and take appropriate action.
Business Inquiries
For partnership opportunities or business inquiries, please contact:
[email protected]Czest Tech
Lusaka, Zambia